Real estate was a career that property manager Mercedes Whalan came into by chance, but since 2016 she has relished the opportunity to help owners manage their investment and ensure tenants secure the home of their dreams.
She brings a wealth of knowledge and insight to the property management team, having previously worked in other areas of real estate including administration.
Drawing on a former career in retail, Mercedes has a customer-first ethos, working with owners and tenants to ensure a seamless rental experience.
She loves the fact that every day in property management is different, requiring her to tap into her innate skills of communication, flexibility, and problem solving.
Handling all areas of the rental process, Mercedes is available to assist tenants and landlords with any questions or queries they may have.
She notes it’s a privilege to manage someone’s investment, and it is a responsibility she takes to heart, looking after each property as if it were her own.
She also understands what it’s like to be a tenant and knows great tenants should be valued and appreciated as custodians of a property.
With an eye for detail, superb organisational skills, and a friendly ‘can-do’ attitude, Mercedes is the type of property manager who is always on hand to help.
She believes two-way communication is key to ensuring a great rental experience and prides herself on proactive correspondence with all parties involved.
Mercedes is an integral member of Ray White Grange’s successful property management team, which works together to ensure great outcomes for property owners and tenants.
They are supported by the unrivalled market insight and training of the Ray White brand, ensuring a rental experience that is second to none.
To work with a team where each member prides themselves in first class customer service and professional care, you can reach out to Mercedes and the Ray White Grange property management team on (08) 8353 5544.